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I cannot initiate a purchase on Steam

When in the shop, if you click on a button to purchase and a loading wheel comes up, but nothing else happens, then it may be that your in-game overlay is disabled. Currently purchases can only be made if it is enabled.

To enable the overlay:

  1. In steam, select the Steam from the top menu bar, and go to Settings.
  2. Select the In-Game tab.
  3. Check to make sure "Enable the Steam Overlay while in-game" is selected

If you are still unable to initiate a purchase, you can create a support ticket. Please let us know your hero name and any error messages you are receiving.

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