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Images and graphics missing and dungeon glitches

The issue:

Due to a new issue; some images, graphics or UI/interface may be missing or appear invisible in the game. Dungeons may also be unplayable and freeze after a battle and it may be difficult to access the Kingdom Merlantis. This is caused by assets downloading incorrectly.

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Fixing the problem

Currently, the only workaround is to reinstall your game. Ensure you account is linked before doing so - for more information see this article here. Next, reinstall the game from the App Store and sign in after playing through the tutorial to recover your game data.

 

Note: Players have reported that reinstalling does help, but you may need to try a few times to fix the issue. The Gems of War team is investigating this problem for correction in the next update.

 

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