Tap 'follow' in the top right-hand corner to be notified of any updates to this issue.
We need more information to understand and resolve this issue, please contact support.
Open opening the game on your PC using Steam the game will begin to load but will show a black screen. You may or may not hear the game music as it launches. This issue only occurs after updating Windows 10. You may even receive a crash error.
Fixing the problem
The game team is investigating this issue. In the mean time you can try the following:
- Follow the instructions given on this page
- Resetting the monitor completely or updating the monitors driver should assist in getting back into Gems Of War.
- If this does not work, try changing 'Maintain display settings' to 'Main aspect ratio'