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Do you own this game or app? Xbox cannot launch or open game

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Status

Please contact Microsft Support if you are experiencing this problem.

The issue:

When opening Gems of War the app closes and you receive the message "Do you own this game or app?", directing you to insert the disc or make sure you're connected to Xbox Live (even if you are).

Fixing the problem

Unfortunately our Support team can't help with this issue. Please contact Microsoft Support if you are experiencing this problem.

 

 

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