Learn how to redeem a gift code shared on a livestream or from a Gems of War developer.
Go here! You'll need your invite code and the code shown from the live stream in the first and second box:
- Invite code
- Pace your invite code, exactly as it is shown at the bottom of the Settings menu in capslock
- Code to redeem
- This is the 10 characters/letter code shown on the live stream
NOTE: Your Hero's invite code and the gift code are both case sensitive and must be typed exactly as shown.
Can't redeem the code?
If you are having trouble redeeming the code it may have reached its maximum uses. If so, a popup will say "Sorry. This redeem code has passed its maximum uses.” You'll need to keep on the lookout for a code again; to get more, watch Streams live or look for developers in Global Chat. Sometimes, invite codes might also go to another player's inbox if you have the same invite code.
Use a computer
If you're on a mobile device such as an Android or iPhone you may have trouble using the code, particularly on Android with Google Chrome. If so, try putting in the code on a computer instead.
Invite code invalid
Unfortunately, due to legal issues and restrictions with various platforms, only PC, iOS, and Android users are able to redeem codes. Console devices are not able to redeem codes. If you get the "Invite code invalid" error message it may also mean that you have put your Hero's invite Code inside the Code to Redeem box (see the instructions above).
If you still have an issue contact support here.
This article has been updated with better instructions for redeeming codes.
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