Account and Billing Support
Real-money purchases, billing, accessing the shop and saving game progress.
Account Management
- Save your game progress and verify your Gems of War account
- Recover or link your account in Gems of War
- I forgot my password in Gems of War
- Improvement to Cheat Detection
- Error: Token Mismatch
- Hacking or cheating in Gems of War
Shop
In-game purchases
- Purchase not received
- Receiving a refund from a purchase
- Locating purchase receipts
- How-to find your iOS App Store Receipts
- Missing Bonus VIP Gems
- How subscription rewards from purchases work