Technical Support
Quick help for common problems, game bugs and performance issues.
Known Issues and bugs
- All Known Issues - Gems of War
- Enemy Troops do not die after the battle completes
- Text for icons are missing on Xbox
- Total Renown Daily Rewards are not received
- Daily Tasks do not update
- Sin of Maraj Troops with the "Omen" Trait cause the game to freeze at the start of Battle
Common Problems
- Missing Weapon
- Missing Chest rewards
- Reimbursement for Delve and Guild War Rewards
- There are no quests available in this Kingdom
- Underworld Pets
- Missing Chaos Orbs
General and frequently asked questions
- Help Center changes
- Mailbox limit
- Help Center localization
- Are the Achievements the same on Steam and mobile?
- How to redeem a game gift code
- Daily and Weekly Reset: Events in Gems of War