Check here for solutions to crashes and hardware problems.
- ★ When to contact support: Report a bug and Request Types
- ★ Report a bug or provide feedback in Gems of War
- ★ How do I contact support or report a bug?
- How to check the status of your support ticket
- Connection issues troubleshooting
- General troubleshooting guide
- ★ Do you own this game or app? Xbox cannot launch or open game
- Missing guild Gold Contributions
- Missing Invasion Rewards: Showing as "Collected"
- Xbox: "You already own this" prevents purchases
- Guild Wars Sentinel Upgrades do not apply
- Summon on Death traits stop treasure gnome rewards