Technical Support

Android

• Why can't I find Gems of War on Google Play?

Connection Issues

• The game responded with an error code while loading
• The game says "Bad Data" was passed back from the server

Apple Mobile Devices (iPhone, iPad, iPod)

• Deactivating iCloud Save Game Storage/iCloud Location
• The game has started crashing on my mobile device. What can I do?
• A big white screen popped up with an error message on it!

PC/Steam Issues

• How do I turn off Steam Cloud?
• Steam Overlay or purchases wont activate in-game
• I can't find the AppData folder. Where are my save game files?
• Game wont load because files are corrupted
• Performance on Steam is slow
• I'm on Steam, and the game has connection errors on startup

Support

• ★ How do I contact support?