Submit a request
Gems of War
Check here for solutions to crashes and hardware problems.
How to update apps
How do I contact support?
How to view your support request
Connection issues troubleshooting
General troubleshooting guide
"Bad Data" was passed back from the server
Common error codes
I'm seeing a II2CPP error when I run the game
I'm seeing a -505 Error when installing the game
Why can't I find Gems of War on Google Play?
Apple Mobile Devices (iPhone, iPad, iPod)
Deactivating iCloud Save Game Storage/iCloud Location
The game has started crashing on my mobile device. What can I do?
A big white screen popped up with an error message on it!
Steam and PC performance issues
How do I turn off Steam Cloud?
Steam Overlay or purchases wont activate in-game
I can't find the AppData folder. Where are my save game files?
Game wont load because files are corrupted
I'm on Steam, and the game has connection errors on startup
Guild Wars Defense Teams reset
Images and graphics missing and dungeon glitches
Guild statue bonuses not displaying correctly
Guild Wars Battles counted as losses
Powered by Zendesk