Check our Known Issues List before submitting a Bug Report:
Describe your issue in detail.
For fast help with Bug Reports, please report the issue here instead: https://community.gemsofwar.com/c/gems-of-war-report-a-bug
What exact time/date, or as close to it as possible, did the reward or game content going missing?
The version or operating system that your device uses; such as Windows 8.1, iOS 11 (does not apply to consoles).
Such as iPhone X, Samsung Galaxy S7
Found in the bottom-middle of the screen in the 'Settings' menu. Case sensitive. If you don't know the invite code, please guess or write "Unsure".
Found beneath your Hero's picture in the world map.