General and frequently asked questions
Answers to common questions and tasks.
- How to use the help center
- Why Rewarded Ads are only available on mobile
- How to find your invite code
- No offline play in Gems of War
- Policy and process of player reports
- Report a player
- Controller map highlight sensitivity
- Help Center localization
- Mailbox limit
- Enable and disable push notifications (alerts)
- Are the Achievements the same on Steam and mobile?
- How to redeem a game gift code
- Daily and Weekly Reset: Events in Gems of War
- How to update Gems of War
- How do I contact support or report a bug?
- Update support tickets and attach files
- When to contact support: Request types
- Spell help text refers to the wrong effect or ability
- How to take a screenshot