General and frequently asked questions
Common questions, problems and troubleshooting that is not specific to a platform and information on contacting Support.
- ★ Frequently asked questions (FAQ)
- ★ How do I contact support or report a bug?
- Daily and Weekly Reset: Events in Gems of War
- Receiving Pet Event Rewards - "The event has ended"
- How to check the status of your support ticket
- Does the AI Cheat?
- Why am I earning less PVP Points?
- When to contact support: Report a bug and Request Types
- Report a bug or provide feedback in Gems of War
- Spell help text refers to the wrong effect or ability
- Why am I missing diamonds or gems?
- How to take a screenshot
- General troubleshooting guide
- Why did the Gems of War UI change?
- Are my Soul/Gold/XP Bonuses working Correctly?
- Why has my troop changed?