Gems of War Support Help Center home page
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  1. Gems of War Support
  2. Technical Support
  3. General and frequently asked questions

General and frequently asked questions

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Answers to common questions and tasks.

  • How to use the help center
  • Changes to Kingdom progression and Challenges
  • How to find your invite code
  • No offline play in Gems of War
  • Policy and process of player reports
  • Report a player
  • Controller map highlight sensitivity
  • Help Center localization
  • Mailbox limit
  • Enable and disable push notifications (alerts)
  • Are the Achievements the same on Steam and mobile?
  • How to redeem a game gift code
  • Daily and Weekly Reset: Events in Gems of War
  • How to update Gems of War
  • How do I contact support or report a bug?
  • Update support tickets and attach files
  • When to contact support: Report a bug and request types
  • Report a bug or provide feedback in Gems of War
  • Spell help text refers to the wrong effect or ability
  • How to take a screenshot
  • Why did the Gems of War UI change?
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